F45 checks the membership logs from Mindbody and Glofox on a daily basis. If a member cancels or freezes their membership, their access to the app will be revoked within 24 hours.
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F45 Challenge App
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General
- On which devices will the app be available?
- Is there a LionHeart feature integrated into the at-home workouts?
- Will the F45 Challenge App, on-demand workouts, and 45-day Challenges be available in different languages?
- What is the difference between a 'member' and a 'subscriber'?
- I accidentally selected the wrong F45 Studio. Can the studio be changed?
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Workouts
- Who has designed the on-demand at-home workouts?
- When is the daily workout updated on the app?
- Are the on-demand workouts just as effective as in-studio workouts?
- What workouts are available on the app?
- What equipment do I use for at-home "weighted" workouts?
- Are there age limitations for the F45 on-demand workouts?
- Subscribers
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Members
- How long is the access or subscription if I am a member?
- Is the app free for F45 members?
- If I paused my membership, can I still access the at-home workouts?
- When my F45 Studio re-opens, can I still access the app for free?
- I want to cancel my F45 Studio Membership
- How quickly will F45 remove access to the app if I cancel my membership?
- Technology
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General
- F45 Live
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45-Day Challenge
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General
- When is the next 45- Day Challenge?
- How much does the F45 Challenge cost?
- What if I don’t train with an F45 studio?
- Can I sign up for the 45-Day Challenge directly with my studio?
- What are the phases on the Challenge?
- Can I do the Challenge when I’m pregnant or nursing?
- What is the Maintenance Phase?
- Can I access the ‘fat loss’ meal plans during the Maintenance phase?
- Tracking
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Nutrition
- How do I calculate my daily calorie intake?
- What if I cannot access fresh foods due to COVID-19?
- Is coffee allowed on the Challenge?
- How do I fight hunger pains on the Challenge?
- What supplements are recommended on the Challenge?
- Can I swap the meals around?
- How do I alter meal plans if I have food intolerances or allergies?
- Can I drink alcohol on the Challenge?
- What protein powder do you recommend?
- How do I adjust the meal plans?
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General
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F45 Training Studio
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